Conditions Générales de Vente
Applicable au 1er février 2026
ARTICLE 1 – CHAMP D'APPLICATION ET OBJET
Les présentes Conditions Générales de Vente (ci-après les « CGV ») définissent les droits et obligations de Greenbull Technology FZCO (ci-après la « Société ») dans le cadre de la commercialisation, via le site internet https://www.aryatrading.com et ses sites associés (ci-après le « Site »), des services proposés sous la marque ARYA.
Les présentes CGV s'appliquent, sans restriction ni réserve, à toute commande de services passée par un client, qu'il s'agisse d'une personne physique ou morale (ci-après le « Client »), incluant : • L'accès à l'application web et mobile ARYA ;
• La mise à disposition de logiciels et d'outils technologiques conçus pour soutenir les stratégies de trading ;
• La mise à disposition de contenus numériques, de formations et de supports pédagogiques ;
• La mise à disposition de serveurs virtuels ;
• Tout autre service ou produit numérique proposé sur le Site.
Les présentes CGV constituent la seule base de la relation contractuelle entre la Société et le Client. Ces conditions prévalent sur tout autre document, sauf accord exprès et écrit de la Société.
Toute commande implique l'acceptation pleine et entière, sans réserve, par le Client des présentes Conditions Générales de Vente (CGV), qui lui sont communiquées préalablement à la confirmation de commande. Les CGV applicables sont celles en vigueur à la date de la commande.
Les Conditions Générales d'Utilisation (CGU) régissent l'accès et l'utilisation du Site. Les CGV régissent la vente des Services payants. En cas de conflit, les CGV prévaudront.
Lorsque le Client est un consommateur tel que défini par le Code de la consommation français et réside en France ou dans un État membre de l'Union européenne, les dispositions impératives du droit de la consommation applicables dans son pays de résidence s'appliqueront en complément des présentes CGV.
ARTICLE 2 – DÉFINITIONS
Dans les présentes Conditions Générales de Vente (CGV), les termes commençant par une majuscule auront les significations suivantes, qu'ils soient utilisés au singulier ou au pluriel :
« Abonnement »: fait référence à tout plan donnant accès aux Services pour une période fixe et renouvelable, selon les modalités spécifiées au moment de la commande.
« Client »: fait référence à toute personne physique majeure ou personne morale achetant un Service via le Site, soit directement, soit par l'intermédiaire d'un partenaire commercial de la Société.
« Commande »: fait référence à toute souscription ou achat de Services effectué par le Client sur le Site, ou via un canal de vente validé par la Société.
« Compte »: fait référence à l'espace personnel créé par le Client lui permettant d'accéder aux Services, notamment via une interface web ou mobile.
« Contenu Numérique »: fait référence à tout contenu immatériel fourni sous forme numérique (vidéos, documents, supports de formation, webinaires, outils, fichiers, accès à des plateformes, etc.).
« CGV »: fait référence aux présentes Conditions Générales de Vente. « Données Personnelles » désigne toute donnée identifiant directement ou indirectement une personne physique, telle que définie par le Règlement Général sur la Protection des Données (RGPD).
« Partenaire » désigne toute société ou entité tierce proposant ou fournissant certains services complémentaires ou liés aux Services commercialisés par la Société.
« Service(s) » désigne l'ensemble des produits, services numériques, accès logiciels, outils, serveurs, contenus pédagogiques, formations, abonnements et services commercialisés sous la marque ARYA sur le Site.
« Site » désigne le site internet accessible à l'adresse https://www.aryatrading.com, incluant ses pages et tout sous-domaine.
« Société » désigne Greenbull Technology FZCO, l'éditeur et distributeur des Services proposés sur le Site. « Utilisateur » désigne toute personne naviguant sur le Site, qu'elle soit Cliente ou non.
ARTICLE 3 — ENREGISTREMENT ET CRÉATION D'UN COMPTE CLIENT
Access to the Services offered on the Site requires, unless otherwise indicated, the prior creation of a Customer Account.
3.1 Account Creation
To create an Account, the User must complete the registration form available on the Website and provide accurate, complete, and up-to-date information, including:
• First and last name,
• Valid email address,
• Telephone number,
• Password.
The Customer agrees to update this information in the event of any changes.
3.2 Responsibility related to identifiers
The Client is solely responsible for maintaining the confidentiality of their login credentials (username, password, access codes, etc.).
Any login to the Account using the Client's credentials will be deemed to have been made by the Client themselves, unless proven otherwise.
The Company will not be held liable for any fraudulent use of the Account resulting from the Client's negligence.
3.3 Eligibility requirements
Registration and use of the Services are reserved for:
• Individuals of legal age with full legal capacity, or
• Legal entities duly represented.
Minors are not authorized to create an Account or subscribe to the Services.
3.4 Account Suspension or Deletion
The following cases:
• Fraudulent or abusive use,
• Violation of these Terms and Conditions,
• False information provided during registration,
• Behavior contrary to applicable laws or public order.
3.5 Free registration
Creating an account is generally free.
However, access to paid services (subscriptions, digital content, tools, servers, etc.) is only possible after an order has been placed and payment has been received.Creating an account does not constitute an order and does not imply a commitment to purchase.
ARTICLE 4 – DESCRIPTION OF SERVICES
The Company offers, via the Website, online digital services designed to support the Client in their learning and trading activities, particularly through technological tools, software, and educational content.
The Services offered may include, depending on the subscription plan:
4.1 Access to the ARYA platform
The Company offers the Client access to an application accessible via a web browser and/or a mobile application (hereinafter “ARYA”), which allows, in particular:
• Access to analysis and monitoring tools;
• Use of trading assistance features;
• Access to dashboards and statistics;
• Configuration of certain associated tools or services.
The specific terms of use for the ARYA application may be subject to separate terms and conditions (Terms of Use), accessible from the interface.
4.2 Artificial intelligence tool (ARYA AI)
When the subscribed offer includes functionalities based on algorithms or artificial intelligence systems (hereinafter “ARYA AI”), these are intended for automated data analysis and technical assistance.
The Client expressly acknowledges that:
• ARYA AI is a technological decision-support tool;
• No financial results are guaranteed;
• All investment or execution decisions remain the sole responsibility of the Client.
The performance figures presented on the Website or in marketing materials are for illustrative purposes only and do not constitute a contractual commitment.
4.3 Digital Content and Training
The Company may offer the Client digital learning and informational content, including:
• Online training modules;
• Videos, webinars, downloadable materials;
• Digital conferences;
• Educational materials;
• Educational content related to financial markets and trading.
This content is provided for informational and educational purposes only.
4.4 Software Tools and Technological Solutions
The Services may include the provision of digital tools and software enabling, in particular:
• The execution or automation of certain technical tasks;
• The optimization of the trading environment;
• The analysis of data and signals;
• Decision-making support.The tools offered constitute technical solutions.
They do not guarantee any financial result.
4.5 Provision of Virtual Servers
Depending on the subscription plan, the Company may provide the Client with access to one or more virtual private servers (VPS) necessary for the operation of certain tools or software.
The technical specifications (capacity, duration, access methods) are detailed in the corresponding offer at the time of the Order.
4.6 Third-Party Services and Partnerships
Some Services may include access to tools or interfaces provided by external partners (brokers, trading platforms, technical or software providers).
In this case, the Client acknowledges that:
• Access to these services may require acceptance of contractual terms specific to the partner;
• The Company is not responsible for services directly provided by the partner;
• Any complaint relating to the partner's services must be addressed directly to the partner in question.
The Client also acknowledges that the Company does not intervene in the contractual relationship between the Client and the partner, does not execute any orders on behalf of the Client, and does not hold the Client's funds at any time.
4.7 Bonuses, Promotional Offers, and Free Benefits
The Company may, at its sole discretion, offer the Client additional benefits not included in the price paid, such as:
• Access to a private community;
• Access to communication channels (Discord, Telegram, etc.);
• Bonuses, gifts, free content;
• Events, promotions, additional tools.
These benefits are optional, non-contractual, and may be modified, suspended, or removed at any time without entitling the user to a refund or compensation.
4.8 Contractual Characteristics of the Offer
The essential characteristics of the Services (exact content, included features, access duration, technical limitations, renewal conditions, any bonuses, access conditions) are those described on the Website at the time of the Order, particularly on the offer presentation page and/or in the order process.
In the event of any discrepancy between a general presentation on the Website (particularly marketing pages) and the information displayed during the Order process, the latter shall prevail contractually.
4.9 Evolution of the Services
The Customer acknowledges that the Services offered may evolve, in particular to:
• Ensure their technical improvement;
• Integrate new features;
• Adapt to legal or regulatory constraints;
• Correct any anomalies.
These changes do not constitute a substantial modification of the contract as they do not alter the essential nature of the subscribed Service.
4.10 No Guarantee of Results – No Regulated Financial Service
The Client expressly acknowledges that the Services offered by the Company do not constitute investment advice, portfolio management, brokerage services, or a guarantee of profit.
The Services offered do not constitute an investment service within the meaning of applicable financial regulations, in particular the European MiFID II Directive, and the Company does not act as an investment services provider, financial intermediary, or regulated institution within the meaning of applicable legislation.
The performance or results mentioned on the Website, in marketing materials, or in training materials are provided for informational purposes only and do not constitute a contractual commitment.
ARTICLE 5 – ORDERING AND CONTRACT FORMATION
5.1 Ordering Process
Subscribing to a Service is done via the Website, according to the following process:
1. Creation or login to the Customer Account;
2. Selection of the desired offer;
3. Verification of the offer details (features, price, duration, terms and conditions);
4. Order confirmation after acceptance of these Terms and Conditions;
5. Payment of the price according to the proposed terms and conditions.
Before final confirmation, the Customer has the opportunity to review the details of their Order and correct any errors.
Order confirmation constitutes full and complete acceptance of the chosen offer and these Terms and Conditions.
5.2 Contract Formation
The contract is deemed formed:
- Upon confirmation of the Order, and
- Subject to actual receipt of payment. The Company sends the Client a confirmation email summarizing:
- The subscribed offer,- The price paid,
- The access period (if applicable),
- The main terms of the Service.
The Company reserves the right to refuse or cancel any Order in the event of:
- A prior dispute with the Client,
- Suspicion of fraud,
- Default or payment incident,
- Inaccurate or incomplete information.
5.3 Archiving and Proof
The computerized records stored in the Company's systems, under reasonable security conditions, will be considered proof of communications, Orders, and payments made between the parties.
The Client is advised to keep a copy of the contractual documents.
5.4 Fixed-Term Offer or Subscription
Depending on the chosen offer, the Service may be:
• Provided on a one-off basis;
• Subscribed for a fixed term;
• Subscribed as a subscription, with or without automatic renewal. The specific terms and conditions regarding duration, renewal, and termination are detailed at the time of the Order.
In the case of a subscription with automatic renewal, the Customer is informed of this before the Order is confirmed.
5.5 Access to the Service
Access to the Service is activated after the Order is confirmed and payment is received.
The Company strives to provide access as quickly as possible. However, technical delays may occur without incurring any liability on the part of the Company.
ARTICLE 6 – PRICE AND PAYMENT TERMS
6.1 Price
The prices of the Services are indicated on the Website at the time of the Order.
They are expressed in euros (€) or in any other currency indicated during the subscription process.
For Customers residing in France or in a Member State of the European Union, prices are indicated inclusive of all taxes (TTC), excluding any bank charges that may be billed by the Customer's bank for international transactions or currency conversion.
In the case of sales outside the European Union or when justified by applicable tax regulations, the price may be expressed excluding taxes (HT), with the applicable taxes being specified during the Order process.
The Company reserves the right to modify its prices at any time. However, the Service will be invoiced based on the price in effect at the time the Order is validated.
6.2 Payment Methods
Payment is made online, using the methods offered on the Website (including credit card or any other secure electronic payment method).
Payment is due in full at the time of the Order, unless otherwise specified during the subscription process (installment payment or subscription).
Transactions are processed via a secure third-party payment provider: Strype®.
The Company does not have access to the Customer's bank details, which are processed directly by the payment provider in accordance with applicable security standards (including PCI DSS).
6.3 Payment Default or Incident
In the event of a payment authorization refusal, bank rejection, or total or partial non-payment:
• The Order may be suspended or canceled;
• Access to the Services may be immediately suspended;
• The Company reserves the right to take any necessary legal action to obtain payment of the amounts due.In the case of a subscription, failure to pay will result in the automatic suspension of access until payment is received.
6.4 Late Payments – Business Customers
When the Customer is acting for business purposes, any late payment may result in:
• The application of late payment interest calculated based on the current legal interest rate plus a surcharge;
• The application of a fixed compensation fee for recovery costs in accordance with applicable regulations.
6.5 Changes to Subscription Rates
In the case of a recurring subscription, the Company reserves the right to change its rates for subsequent periods.
Any rate change applicable to a subscription will be notified to the Customer before it takes effect.
The Customer may then cancel the subscription before the new rate takes effect, in accordance with the terms and conditions set out in the article relating to cancellation.
6.6 International Bank Charges
The Client is informed that the Company is established in Dubai (United Arab Emirates) and handles its own billing for the Services. Payment from a bank account located outside the United Arab Emirates, particularly from France or another Member State of the European Union, may result in additional charges being levied by the Client's bank, depending on the agreements between the Client and their bank. These charges may include currency exchange fees and/or international transaction fees.
These additional bank charges, when levied by the Client's bank, are not included in the price of the Services indicated on the Website and remain the sole responsibility of the Client. The Company neither covers nor reimburses these charges, which are governed by the contractual relationship between the Client and their bank.
Therefore, the Client is responsible for contacting their bank before making any payment to inquire about the potential application of such charges and their amount.
By validating his order, the Customer acknowledges having been informed of the possibility of such additional bank charges and accepts that they remain his sole responsibility.
ARTICLE 7 – RIGHT OF WITHDRAWAL
7.1 Withdrawal Period
The Customer has a period of fourteen (14) calendar days from the conclusion of the contract (Order confirmation) to exercise their right of withdrawal, without having to provide any justification.
This right applies to consumer Customers, regardless of their country of residence, subject to the exceptions provided below.
Customers acting for professional purposes do not have this right, unless otherwise stated.
7.2 How to Exercise the Right
To exercise their right of withdrawal, the Customer must notify their decision by a clear and unambiguous statement before the expiry of the fourteen (14) day period, to the following address:
📩 contact@aryatrading.com
The Customer may exercise this right:
• Either by any written means clearly expressing their intention to withdraw (email, letter, etc.);
• For customers residing in France, withdrawals can be made by using the standard withdrawal form included as an Appendix to these Terms and Conditions, duly completed and submitted to the Company.
7.3 Effects of Withdrawal
If the right of withdrawal is validly exercised, the Company will reimburse the sums paid for the relevant Service within a maximum of fourteen (14) days from receipt of the request.
The refund will be issued via the same payment method used for the Order, unless otherwise agreed.
7.4 Prevention of Abuse
The right of withdrawal may not be exercised abusively, particularly after full or substantial use of the Service.
The Company reserves the right to refuse any manifestly fraudulent or abusive request.
ARTICLE 8 – ACCESS TO SERVICES AND CUSTOMER OBLIGATIONS
8.1 Activation and Access to Services
Access to the Services is activated after:
• Order validation;
• Confirmation of payment.
The Customer receives a confirmation email containing the information necessary to access their Account and the subscribed Services.
Access to the Services is personal, non-transferable, and strictly reserved for the Customer who subscribed to the offer, unless otherwise authorized in writing by the Company.
8.2 Technical Environment
The Customer is responsible for having the necessary technical equipment to access the Services, including:
• A compatible device (computer, smartphone, tablet);
• A stable internet connection;
• The necessary software and updates.
The Company does not guarantee the compatibility of the Services with all existing technical environments.
8.3 Availability of Services
The Company strives to ensure access to the Services 24/7.However, access may be temporarily suspended, particularly for:
• Technical maintenance;
• System updates;
• Feature improvements;
• Technical constraints beyond the Company's control;
• Force majeure.
These interruptions shall not render the Company liable nor give rise to any compensation, unless otherwise required by mandatory law.
8.4 Proper Use of Services
The Client agrees to use the Services:
• In accordance with these Terms and Conditions;
• In compliance with applicable laws and regulations;
• Fairly and not fraudulently.
In particular, it is prohibited to:
• Copy, reproduce, or redistribute the content provided;
• Attempt to access the Company's computer systems without authorization;
• Misuse the functionalities for illegal purposes;
• Share login credentials with third parties.
8.5 Account Security
The Client is solely responsible for maintaining the confidentiality of their login credentials.
Any use of the Account with the Client's login credentials is presumed to have been made by the Client.In case of suspected fraudulent use, the Client must immediately notify the Company.
8.6 Suspension or Restriction of Access
The Company reserves the right to suspend or restrict access to the Services, without compensation, in the event of:
• Violation of these Terms and Conditions;
• Abusive or fraudulent use;• Non-payment;
• Behavior detrimental to the Company, its partners, or other users.
8.7 Client's Responsibility for Trading
The Client acknowledges that all investment decisions and order execution are their sole responsibility.
It is their responsibility to:
• Assess financial risks;
• Verify the suitability of the instruments to their personal circumstances;
• Comply with the applicable tax and regulatory obligations in their country of residence.
ARTICLE 9 – LIABILITY – LIMITATION OF LIABILITY
9.1 Nature of Services – No Financial Advice
The Client expressly acknowledges that the Services offered by the Company (software, tools, educational content, analyses, algorithmic modules, artificial intelligence, training, support) are exclusively for technical, educational, and informational purposes.
The Services do not constitute, under any circumstances:
• Personalized investment advice,
• Financial recommendations,
• Portfolio management,
• Brokerage services,
• Investment services as defined by applicable regulations (including MiFID II),
• A guarantee of profit or performance.
The Client remains solely responsible for their investment and trading choices.
9.2 Risks Related to Financial Markets
The Client acknowledges that trading activities carry a high risk of capital loss, which may include the total loss of invested funds.
The Client acknowledges being fully aware of the risks inherent in financial markets and agrees to assume sole responsibility for all financial consequences related to their transactions.
9.3 Client Responsibility
The Client is solely responsible for:
• Their use of the information, tools, and content provided;
• Their investment, order execution, and arbitrage decisions;
• The configuration and settings of the tools, software, and servers made available;
• Their choice of external partners (broker, prop firm, trading platform, etc.);
• Ensuring their business complies with the tax and regulatory laws applicable in their country of residence.
The Company shall not be held liable for any direct or indirect financial losses resulting from the Client's decisions.
9.4 Company's Limited Liability
The Company shall only be liable for proven direct damages resulting from a fault exclusively attributable to the Company in the performance of the Service.
The Company shall under no circumstances be held liable for:
• Financial losses, capital losses, or lost profits related to trading;
• Data losses attributable to the Client or a third-party provider;
• Malfunctions originating from a broker, partner platform, or external service provider;
• Service interruptions due to maintenance, updates, or technical incidents beyond its control;
• Errors in analysis, signals, predictions, or results generated by an algorithmic or artificial intelligence tool;
• Indirect damages such as loss of opportunity, loss of profit, business losses, or damage to reputation.
9.5 Operation of Automated Tools and Artificial Intelligence
The Client acknowledges that the automated tools and/or artificial intelligence modules (ARYA AI) operate based on technical parameters, models, and algorithms that may produce results that vary depending on market conditions.
The Client acknowledges that:
• Signals or analyses may be erroneous or incomplete;
• Results may differ from one period to another;
• The tool may not react as expected in the event of extreme volatility or exceptional circumstances.
Consequently, the Client acknowledges using these tools at their own risk.
9.6 Financial Limitation of Liability
To the extent permitted by applicable law, the Company's total liability, for all causes combined, is limited to the amount actually paid by the Client for the relevant Service during the twelve (12) months preceding the occurrence of the event giving rise to the claim.
9.7 Force Majeure and Technical Unavailability
The Company shall not be held liable for any failure to perform or delay in performing its obligations resulting from a force majeure event or any event beyond its control, including but not limited to:
• Network or server outages,
• Cyberattacks,
• Interruptions of hosting services or third-party providers,
• Failures of technical suppliers,
• Interruptions of partner platforms.
9.8 External Links and Third-Party Services
The Site may contain links or redirects to third-party services.
The Company shall not be held liable for:
• The content published on these platforms,
• The contractual terms imposed by these third parties,
• Damages or losses resulting from the use of these external services.
ARTICLE 10 – LINKS TO THIRD-PARTY WEBSITES
10.1 Ownership of Rights
All elements comprising the Site and Services, including but not limited to:
• ARYA software, applications, and modules;
• Artificial intelligence algorithms and systems (ARYA AI);
• Databases;
• Educational content, training materials, videos, documents, and downloadable resources;
• Interfaces, visuals, graphics, logos, trademarks, and trade names;
• Source code and technical architectures;
are protected by applicable intellectual property laws and remain the exclusive property of the Company or its partners.
No provision of these Terms and Conditions shall be construed as transferring any ownership rights to these elements to the Client.
10.2 License to Use
Subject to full payment of the price, the Company grants the Client a license that is:
• Personal;
• Non-exclusive;
• Non-assignable;
• Non-transferable;
• Limited to the duration of the Service subscription.
This license authorizes the Client to use the Services solely for their own needs, in accordance with their intended purpose.
10.3 Prohibitions
The Client is strictly prohibited, without the Company's prior written authorization, from:
• Reproducing, copying, modifying, adapting, or translating all or part of the Services;
• Extracting or attempting to extract the source code;
• Reverse engineering;
• Distributing, reselling, renting, assigning, or sublicensing access to the Services;
• Sharing their login credentials with third parties;
• Using the content for commercial or competitive purposes;
• Publicly disseminating the educational content or software modules.
Any violation may result in the immediate suspension of the Account and legal action.
10.4 Trademark Protection
The trademarks, logos, and names "ARYA" and other distinctive signs used on the Site are protected.
Any unauthorized use constitutes infringement and may result in civil and criminal penalties for the perpetrator.
10.5 Content Generated or Configured by the Client
When the Client configures or uses the tools provided (including automated modules or custom configurations), they remain responsible for the data they enter and its use.
The Company acquires no ownership rights to the Client's personal data, subject to the provisions relating to data processing set forth in the privacy policy.
10.6 Termination of the Contract
Upon expiration or termination of the contract, the user license terminates immediately.
The Client must cease all use of the Services and delete any downloaded items, if applicable.
ARTICLE 11 - PERSONAL DATA
In the course of providing the Services, the Company collects and processes personal data concerning the Customer.
This data is necessary, in particular, for:
• Order and payment management;
• Creation and administration of the Customer Account;
• Provision and improvement of the Services;
• Support and communications management.
The processing of personal data is carried out in accordance with applicable regulations, in particular, when the Customer resides in the European Union, with the provisions of Regulation (EU) 2016/679 (GDPR).
The detailed methods of collection, use, storage, transfer, and protection of personal data, as well as the Customer's rights, are described in the Privacy Policy, accessible on the Website.
By using the Services, the Customer acknowledges having read this Privacy Policy.
ARTICLE 12 - TERMINATION AND SUSPENSION
12.1 Termination by the Customer
The Customer may terminate their subscription or end the subscribed Service according to the terms and conditions set out at the time of the Order.
Unless otherwise specified at the time of subscription:
• Termination takes effect at the end of the current period;
• No pro rata refund will be issued for the period already commenced.
All termination requests may be submitted via the Customer Account or by email to:
📩 contact@aryatrading.com
12.2 Termination of No-Commitment Offers
When the Service is subscribed to without a fixed term, the Customer may terminate their subscription at any time before the next renewal date.
Termination takes effect at the end of the current billing period.
12.3 Termination for Breach
In the event of a serious breach by the Client of these Terms and Conditions, including but not limited to:
• Non-payment;
• Fraudulent or abusive use;
• Infringement of intellectual property rights;
• Attempted intrusion or technical misappropriation;
• Conduct detrimental to the Company or its partners;
The Company may immediately suspend access to the Services and/or terminate the contract, without notice or compensation.
12.4 Temporary Suspension
The Company reserves the right to temporarily suspend access to the Services in the event of:
• Payment incident;
• Suspicious or abnormal use;
• Technical maintenance;
• Legal or regulatory obligation.
Suspension does not entitle the Client to any compensation.
12.5 Effects of Termination
À la date de résiliation ou d'expiration du contrat :
• L'accès aux Services est désactivé ;
• La licence d'utilisation prend fin ;
• Le Client doit cesser toute utilisation des Services.
La Société ne pourra être tenue responsable des conséquences liées à la cessation de l'accès, notamment en cas d'impossibilité d'accéder aux outils ou aux serveurs après la résiliation du contrat.
La résiliation du contrat entraîne la cessation de l'accès, mais la Société peut également suspendre le compte conformément aux Conditions Générales d'Utilisation.
12.6 Données après résiliation
La Société pourra supprimer les données associées au Compte après un délai raisonnable suivant la résiliation, sauf si la loi l'exige autrement.
Il incombe au Client de sauvegarder toutes les informations nécessaires avant la résiliation du contrat.
ARTICLE 13 – DROIT APPLICABLE ET RÈGLEMENT DES LITIGES
13.1 Droit applicable
Les présentes Conditions Générales de Vente sont régies par le droit des Émirats Arabes Unis.
Toutefois, lorsque le Client est un consommateur résidant dans un État membre de l'Union Européenne, il bénéficie également des dispositions impératives de protection des consommateurs applicables dans son pays de résidence, lesquelles prévaudront en cas de conflit.
13.2 Règlement amiable
En cas de difficulté ou de litige, le Client est invité à contacter la Société pour rechercher une solution amiable à l'adresse suivante :
📩 contact@aryatrading.com
13.3 Juridiction
En cas d'échec du règlement amiable :
• Lorsque le Client agit à titre professionnel, tout litige relatif à la validité, l'interprétation ou l'exécution des présentes Conditions Générales sera soumis à la compétence exclusive des tribunaux compétents des Émirats Arabes Unis ;
• Lorsque le Client agit en qualité de consommateur résidant dans l'Union Européenne, il peut, conformément aux règles impératives applicables, engager une procédure soit devant les tribunaux compétents de son lieu de résidence, soit devant les tribunaux compétents des Émirats Arabes Unis.
13.4 Plateforme de résolution des litiges en ligne (UE)
Conformément aux dispositions applicables aux consommateurs européens, les Clients résidant dans l'Union Européenne sont informés qu'ils peuvent recourir à la plateforme européenne de règlement en ligne des litiges (RLL) mise à disposition par la Commission Européenne.
Les Utilisateurs ne peuvent céder à un tiers les droits et obligations qui leur incombent au titre des présentes Conditions Générales d'Utilisation sans l'accord de l'Éditeur.
ANNEXE – FORMULAIRE TYPE DE RÉTRACTATION
(CLIENTS RÉSIDANT EN FRANCE)
(Veuillez compléter et renvoyer ce formulaire uniquement si vous souhaitez vous rétracter du contrat.)
À :
Greenbull Technology FZCO
Platinum Tower, Unit 3004–3009
Jumeirah Lakes Tower
Dubaï, Émirats Arabes Unis
E-mail : contact@aryatrading.com
Je vous notifie par la présente ma rétractation du contrat portant sur la vente du Service ci-dessous :
• Commandé le : __________________
• Numéro de commande : __________________
• Nom du client : __________________
• Adresse du client : __________________
• Adresse e-mail utilisée lors de la commande : __________________
Signature du client (uniquement si ce formulaire est soumis sur papier) :
Date : __________________